Shipping policy

 

Customer Support

For any questions regarding your order, product information, delivery, replacement, return or other assistance, please contact our support team.

Support Hours

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

We generally respond to customer queries within 24–48 business hours.

Important Information

For faster assistance, please mention your Order ID, registered mobile number and the issue when contacting us.

VELNIVO – Your Trusted Online Shopping Partner